Bill Finch

June 30, 2009

Mr. Robert Hansen
District Supervisor, Network Design

Re: The open position of the second line engineer

Dear Rob:

I understand that you have a position open for a second line engineer. You are inquiring about Bill Finch. I think that Bill would make a good addition to your team and be a benefit to both the company and to your team.

Bill has been involved in the community as a member of the Board of Directors of the local YMCA. He is active in the Lions Club.

His customer report rate was higher than average but just short of expected objective. His team has met their safety objectives and has stayed well within budget.

Bill has been distant as of late which is caused by his wife having cancer and is not doing well in treatment. He has missed two days in the last six weeks without a call out. His management skills are good but he needs to work on his ability to see things from both sides.

I have known Bill for several years and the problems that he seems to have at this time stem from his wife’s illness. He is hard working and devoted to the success of the company. The change of job location and new position would be beneficial to both the company and Bill. Bill I know would do a great job for you. I do not generally recommend people I do not believe will do the job.

Sincerely,

Gordon Palmer